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How often do AI assistants update what they know about my business?

How often an AI assistant refreshes what it knows about you depends on which of two paths it is using, and only one of them is on a schedule you can move. The trained model itself — the memory the assistant answers from when it does not browse — changes only when the provider retrains or refreshes it, which happens on the order of months, so a business that exists only in training data waits for the next cycle and cannot hurry it. The live-retrieval path is the opposite: when an assistant fetches current web pages before answering, it reads whatever your site and listings say at that moment, so an accurate, crawlable page can change what it repeats about you within days of a crawl rather than months. The practical takeaway is to stop waiting on the slow clock and feed the fast one: keep your live site factually current, crawlable and clearly structured, because that is the copy the live-retrieval path reads and the source the next training refresh will eventually absorb. You do not control the retrain calendar, but you fully control what the live page says today.

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FAQ

Do AI assistants update in real time?Only on the live-retrieval path. When an assistant fetches live pages before answering it can reflect your current site within days of a crawl; when it answers from training data it changes only when the provider retrains, which takes months.
Why does an assistant still describe my business the old way?Usually because it is answering from training data captured before your change, or because the live fetch could not read your updated page. Keeping the live page crawlable and factually current is what the fast path reads.
How do I check my site is ready for the fast path?Run a free Cited scan — it checks the AI-search readiness signals on your website (crawler access, llms.txt, structured data and answer-ready content) and lists the fixes to make first.

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